COMMUNICATION CONSULTANCY & BUSINESS CONTINUITY SUPPORT
Mentor offers specialist communication consultancy and business continuity support.
Our team brings broad experience across strategic communications, reputation management, marketing, digital engagement, video production, social media and journalism.
Alongside tailored courses across multiple sectors, we also provide executive coaching, communications consultancy, business continuity planning, resilience testing and crisis simulation.
HOW WE CAN HELP
Specialist communication consultancy, executive coaching and crisis support delivered by experienced journalists.
We support organisations and leaders at every stage of their communication journey, from strategic planning to delivery under pressure. Our one-to-one executive coaching is designed for busy CEOs, senior leaders and board members, tailored to personal goals and demanding schedules. Coaching is delivered by experienced journalists at your workplace, in our London or Bristol offices, or at a location of your choice, and often focuses on public speaking, broadcast interviews, crisis communication and social media.
Our communication consultancy helps organisations build strong foundations for effective communication. This includes auditing, scoping and writing strategies, internal communication, staff engagement, training, marketing and campaign planning. We also support media relations, digital engagement, video and social media content, either delivering content for you or helping your team develop the skills to produce their own.
We have supported organisations through periods of significant change, including mergers and the COVID-19 period. Our consultants help leaders move from reactive communication to a confident, proactive approach that puts them in control of their narrative. This work often combines strategic change support with media skills training and the development of in-house digital newsrooms.
Modern business continuity and crisis communication services designed for today’s digital landscape.
HOW WE DO IT
Our approach combines practical training, consultancy and real-world simulation to strengthen communication and resilience across organisations.
We deliver reputation management training for staff at all levels, using real examples and industry-specific scenarios to build awareness and develop the skills needed to protect and strengthen organisational reputation.
Our crisis communication services are built around your needs and can include risk and issues audits, reviewing business continuity plans, identifying potential communication issues and advising on preventative action. We also deliver media writing workshops, providing practical training on creating clear, effective copy under pressure, including statements, press releases, internal communications and website updates.
Through consultancy, auditing, practical exercises and training, we help organisations become more resilient and better prepared for disruption. Bringing together expertise in continuity planning, crisis management, communication and simulation, our real-time exercises use experienced journalists and SPLUTTER software to rehearse live crisis response in a social media environment.
If you are looking for a modern business continuity and crisis communication service, we would love to help.
Strategic Media Training
Great trainers, highly engaging. I definitely feel better equipped for handling these sort of situations in the future. Definitely worth the investment and I would say it is essential for anyone in a role that may be asked to represent the force in the media. Appreciating the transferable skills is an added extra.
Chief Superintendent, Sussex Police
Dave and Rachel recently ran a strategic media training session with our senior exec team at Fairhive and it’s always a pleasure when we work with them. They are professional trainers with a dedication to helping individuals. Throughout the session they demonstrated a deep knowledge of strategic media providing an individualised training session with both local and national examples. They were able to keep the group engaged and positive and have the ability to adapt to the needs of each participant; providing constructive feedback during the recording element of the training.
Katie Ayala, Fairhive Housing, Aylesbury
An afternoon doing Media training with Dave Mason from Mentor was pure gold for me. It was fun, challenging and full of journalistic and business insight. Dave is a seasoned professional whose understanding of print, broadcast and social media is hard to fault. His real skill is to help you articulate your own story and ensure that you enter any media interview on the front foot, with an arsenal of tactics to help you. I can’t recommend him highly enough.
Professor Tansy Jessop, Pro Vice-Chancellor for Education, University of Bristol
Thanks for the engaging and knowledgeable session. It was great for our senior team to have the opportunity to practice and gain feedback in a real studio setting that the Mentor Media Training team made feel very relaxed. We look forward to putting it into practice.
Jo Gillow, Head of Marketing, Bath Building Society
Crisis Training
Thank you so much for the training yesterday. It was the perfect combination of insight and practical application, brought to life through the experience, knowledge and the stories yourself and Chris shared. We all enjoyed the day and took so much from it: definitely one of the best training sessions I’ve been on.
Juliet Allister, Head of Brand and Sustainability, Cornish Mutual
Thanks to Mentor for a brilliant day of training around crisis comms. It’s amazing how comfortable you can get in front of the camera if you just follow the techniques! Really worthwhile business continuity preparation for the team.
Gemma White, Woodbridge School
Presentation
Hugely informative. Getting a ‘magic formula’ for structuring a presentation and targeting the audience was most useful. Relaxed and professional tutoring.
Jon Buck, First Vice President, ProLogis
Strategic Communication – AI in Comms Workshop
The communications team really enjoyed it and found it quite inspiring. Appreciate your time and dedication to making the session useful to us as a University. It really hit the points we wanted to.
Robyn Austin-Montague, Media and PR Manager, Portsmouth University
TESTIMONIALS
OUR CLIENTS
Here is just a small selection of companies we have worked with
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